DIGITAL CUSTOMER SUPPORT PLATFORM
RingCentral Engage Digital integrates with Apple Business Chat
RingCentral Engage Digital gives you the ability to respond to all incoming messages through a unified dashboard that intelligently regroups and routes interactions to appropriate agents across all digital channels.
APPLE BUSINESS CHAT
Engage with customers from any iOS entry point
Enable customers to start, stop, and resume conversations with your business through Messages using the latest version of iOS, so they can get answers to their questions, schedule appointments, make purchases, and more. Register with Apple Business Chat to allow users to initiate conversations from iOS entry points, including Spotlight search, Apple Maps, or a registered Apple Business Chat phone number.
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