RINGCENTRAL FOR RETAIL

Your one-stop shop for better customer experiences
Connect with customers online, in-store, and in the moments in between—all from a single communications platform.
A girl is posing in the dress while this dress is discussed for trading in glip
A girl is posing in the dress while this dress is discussed for trading in glip
Retailers everywhere are reimagining the shopping experience with RingCentral
A person is cooking while using chat
A person is cooking while using chat
Food/drug/mass merchants
Support on every channel
Give shoppers something to smile about by connecting them with the right person, every time.
Make it easy to get help
Chat with shoppers and manage conversations across every digital channel—all in one place.
Keep shoppers in the loop
Stay nimble with accurate call-routing and SMS order alerts for curbside, BOPIS, and delivery.
Say goodbye to wait times
Share phone lines across different endpoints and quickly connect shoppers to the right department.
Specialty Retail
Make it personal
Speed up the decision to purchase and improve loyalty online and in-store by getting to know each shopper.
Get context before you connect
Route calls based on service required and give associates profile and purchase data using integrated CRM apps.
Go with them everywhere
Connect with shoppers anytime, anywhere by phone, customized SMS alert, chat, or even video.
Delight with seamless service
From storefront to HQ, create a consistent customer experience with messaging, video meetings, and a business phone—all in a single app.
Glip support chat
Glip support chat
A father is showing to his daughter a message about delivery
A father is showing to his daughter a message about delivery
RESTAURANTS
Connect their way
Whether it’s delivery, curbside pickup, or a table reservation—reach guests across every touchpoint.
Set up easy curbside pick-ups
From phone orders to in-person pick-ups, keep customers in the loop with automatic SMS updates.
Reply on any channel
Find new ways to engage with guests and manage conversations across digital channels like WhatsApp, Apple Business Chat, and Facebook Messenger.
Serve guests from anywhere
Whether you’re running a pop-up, managing a ghost kitchen, or taking to-go orders from home, stay connected on any device.
integrations
Integrate your favorite apps
Connect RingCentral with the tools you use every day. Looking for a custom integration? Build your own with our open APIs.
A girl is working with computer
A girl is working with computer
Security and Compliance
Keep customer data safe
We know your top priority is making sure customer data is safe and secure. That’s why we’ve built our solutions on the most trusted communications platform.
“Everything we need to support customers is in one virtual workspace.”
Matt Doughty, Team Manager at Waitrose & Partners

Solutions tailored for you

RINGCENTRAL FOR RESTAURANTS