RINGCENTRAL FOR GOVERNMENT

Drive better communication across your community
Deliver high-value, citizen-centric services and transform mission delivery.
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Woman using phone

One tool for all your modern communications needs

One tool for all your modern communications needs

Message

Stay in touch with staff, record conversations, and comment in real-time for instant teamwork.

Video

Run virtual meetings and all-hands roundtables over HD video. Join with a click via a web browser (no downloads needed).

Phone

Set up a highly secure government phone system to support citizens and staff. Save money with budget-friendly digital solutions.

Contact Center

Start conversations with citizens across multiple touchpoints like voice, chat, SMS, social media, or email.

One tool for all your modern communications needs

Message

Stay in touch with staff, record conversations, and comment simultaneously for instant teamwork.

Video

Run virtual staff meetings and all-hands roundtables on one-click HD video meetings.  Join via a web browser (no downloads needed).

Phone

Set up a highly secure government phone system to support all your citizens and staff. Save money with budget-friendly digital solutions.

Contact Center

Start conversations with citizens across multiple touchpoints like voice, chat, SMS, social media, or email.

WORK FROM ANYWHERE
Connect your teams from anywhere
Bring your staff together–at home, in the office, or on the go with message, video, and and phone all in one communications app.
Collaborate in one space
Create teams for every project and get more done with team messaging and built-in task management.
Meet in an instant
Access one-click meetings from any popular calendar app or messaging thread, on any device.
Connect your way
Make and take calls reliably and securely from any device with an easy-to-use phone solution, born in the cloud.
COMMUNITY ENGAGEMENT
Be available on every channel
Make it easy for citizens to connect and resolve their issues faster with a cloud contact center and digital engagement.
Set up an inbound contact center
Blend inbound and outbound calls with skills-based routing to connect callers with the right person every time.
Keep calls consistent
Guide conversations with call scripting and evaluate agent performance using real-time analytics.
Make it easy to get help
Chat with citizens and manage conversations across every digital channel—all in one place.
Cost savings
Ease budget pressures
Put more funds back into meaningful projects with solutions that work for your budget.
Do more with less
Increase efficiency while reducing costs with all your communications on one platform.
Rationalize applications
Reduce administrative burden and cost with an all-in-one communications app that will have users singing your praises.
Save on capital expenses
Retire legacy on-premises hardware for modern cloud applications—all consumed as an operating expense.
SECURITY
Keep everyone’s information safe
RingCentral protects all your information and conversations with government-compliant applications and infrastructure, data residency, and seven layers of comprehensive security.
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integrations

Connect your mission-critical tools

Integrate RingCentral with hundreds of tools that you rely on every day. Looking for a custom integration? We’ve got you covered—build your own with our open APIs.

We now have one platform for voice, fax, and collaboration that has new features and is extremely easy to use.
Mark Barham
Director of Information Technology, City of Williamsburg
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